Essential Guide: Top 6 Expert Tips for Selecting the Perfect Moving Company

You’re almost ready for Moving Day!  You’ve found your brand new condominium unit, started packing, and now it’s time for one of the more delicate decisions in your move: finding moving company who will treat your stuff gently, carry it quickly, and not charge a whole extra month’s rent to do it.

Toronto has a lot of moving companies, and choosing from them can be difficult.  Here are six tips on what to look at when picking your movers.

Location and proximity to your place

It’s a little-known fact that some Toronto movers start the clock once their van or truck starts driving—from their offices to your soon-to-be-vacated home.  This obviously isn’t ideal, so when looking for movers, it’s best to ask if they bill from their departure from the office or their arrival at your place.  Obviously, the second’s ideal, but if you’re taken by a moving company who charges from departure, check to see how close they are to your old unit: every block’s going to cost you.

Consider insurance for your possessions

While this also comes standard, it’s important to make sure your moving company has insurance: Not just insurance for your precious breakables, but insurance in case one of their employees takes a tumble down your front steps and has to take a detour to Toronto General.  If the moving company doesn’t insure their movers, you might be liable for accidents, and that’s no way to start—or end—a move.

Determine the size of the moving truck you need

Not every moving company has the same complement of truck sizes: some specialize in larger, longer trucks and some love those cute little cargo vans.  Once you have a sense of how much stuff you’ll be moving, find out what kinds of trucks your favourite companies hive, whether they’re available on your moving day, and very importantly, how well they’ll legally park in front of both your new and old homes.  There’s nothing worse than circling the block for an hour trying desperately to find a place to load or unload—or having to cover your movers’ parking ticket, because they can’t legally park near your home.

See how much labour you need to make your move happen

How many movers does your moving company think it’ll take to get you safely moved—and does that mean additional costs?  Moving companies will estimate different man (or lady) hours for your move, and quote accordingly.  It’s a great idea to compare those estimates; if one company’s quoting two burly bodybuilders when everyone else says three or four, they might be a little too optimistic to get your move done well.

The other important question when it comes to staff and movers is whether your moving company will be chill or less chill about you carrying and stacking.  Some companies aren’t comfortable with the liability issues that might come from customers lifting boxes, loading trucks, or hefting furniture up the stairs.  Your own personal mileage will vary—some people like to pitch in, and others would rather sit back—but a moving company’s policy on the matter is an important thing to know ahead of time.

Look at the good and even bad reviews to know what to expect

It’s a bit of a cliché, but: Yelp, baby.  Toronto customers are eager, happy, and willing to crowdsource information about every company in town, including moving companies, so if you can’t get personal recommendations from friends, take advantage of crowdsourcing review sites to check out how loved or hated your prospective movers are by all the other people who’ve hired them.

It’s rare to see a company that doesn’t have at least one unhappy customer, so even more telling than the ratio of good to bad reviews is how that company responds to the negative press.  If they’re combative, abusive, accuse the customer of lying, or less than professional in any way, that tells you a bad thing about how any potential dispute with you will be handled.  Also, if there’s a pattern to the negative reviews—the same issues being brought up by different people, over and over again—that’s likely a sign that this is a company to avoid.

Be aware of the market rates and consider getting quotes first

First off: They’ll give you an estimate.  Secondly, they ask lots of questions when they do it, such as the type of home you’re moving from and to, the distance between them, the amount of sheer stuff and type of furniture you have, whether there are stairs involved or an elevator, and more.  Moving companies may ask you for the number of boxes you have, and that’s a good piece of information to have on hand when calling for an estimate.

Ask what their rates include: mileage, gas, and supplies such as tape, furniture blankets, extra boxes, and more?

See how those rates stack up against the five other estimates you’ve got (and yes: this is a great place to compare prices and do your homework).  But also: See how receptive the moving company is to your questions.  If someone’s difficult to deal with over the phone, it’s more than likely they’ll be difficult to deal with in person, and Moving Day is not a time you’ll want any of that. 

Make your list, call a few companies, compare, and know what you need ahead of time—and you’ll have the perfect match for your moving day.

Are you looking to move somewhere closer to work or list your condo for some extra passive income with you move somewhere else? Be sure to contact us today at DelRentals.

1 Comment
  • Delores Lyon
    Posted at 16:04h, 23 June Reply

    Thanks for sharing these six points on hiring a moving company. It sounds like it is really important to make sure that the moving company has a good insurance policy. In my opinion, it is definitely worth it to get a company that is slightly more expensive if they have a great insurance policy. It just isn’t worth it to have all of your things insured!

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