Landlord and tenant disputes are unfortunately a common occurrence, but they can be avoided with proper communication and mutual respect between all parties. Oftentimes, it’s hard to determine who is at fault when an agreement is breached or the law changes. In order to prevent conflict, it’s best to keep an open line of communication between the tenant and landlord so that any minor disagreements can be squashed before they turn into bigger problems.

If you are a landlord and you are managing the property, this could mean time and money away from the management of your other properties. Having a team, like DelRentals, who are experienced in the area of landlord and tenant disputes can save you stress and resolve the issue quickly.

Tenant not paying rent

Problem: Your tenant is deciding not to pay rent or is consistently late on their payments

Solution: If your tenant does not make a rental payment on time, our legal team will support you through this process. Our team will send an official Notice to End the Tenancy Early for Non-payment of Rent (N4) to the tenant, requiring them to make the full payment before a specified date. If the tenant does not make a payment by that date, our legal team will first contact the tenant by phone to understand if their financial situation has changed and if we can look at options for a payment plan. Alternatively, we would then file for a court hearing with the Ontario Landlord and Tenant Board. The result could vary based on the severity of the situation. This can turn into a stressful situation fast, so we aim to communicate with our tenants quickly so we can make it as streamlined and as straightforward as possible for the investment owners we work with.

Tenants breaking the lease

Problem: Your tenant decides to leave the unit early or breaks the lease agreement

Solution: We strive to make sure that the lease agreement is met to its full term. Your tenant is required to provide a notice at least 60 days prior to the end of their lease term or during a month-to-month tenancy. If the notice is not sent and they decide to break the agreement of the lease, our team handles the communication with tenants including notices and keeps you informed of the progress made. This removes the back-and-forth element of stress and trying to track down the tenant.

Our ultimate goal here is to ensure there is no loss of rental income to our owners. If the situation has changed for the tenant we remind them of their contractual obligations and enforce the terms of the agreement.
Depending on the difficulty of the situation, our team is able to handle the filing of the appropriate claim, and attend and represent that claim before the Court or Tribunal. We are also able to assist with the enforcement of orders or manage all aspects of the sheriff’s eviction as well.

Condo Suite Repairs

Problem: An aspect of the condo suite needs to be repaired and there is a dispute over financial responsibility

Solution: Our team has a dedicated home services team to assist with performing the required repair requests placed by the tenant, as per the Ontario Landlord and Tenant Board. This could be routine appliance repairs, HVAC concerns, air filters and more. However, the tenant would be responsible for keeping the unit clean. They are also responsible for repairing or paying for any damage to the rental property above regular wear and tear caused by themselves or their guests. This allows our team to communicate with you about the progress of the situation, the next steps and how it’s recommended to be resolved.

As you can see these landlord-tenant disputes can be tiresome, stressful and long and drawn out to manage. That’s why it’s important for you to have a qualified and experienced property management company that is dedicated to providing full support during the tenancy period. Having a proper team, like DelRentals, for your investment property can save you hundreds of hours, stressful conversations and time away from your life or other business initiatives.

Are you facing some of these landlord-tenant disputes and need an expert team to help sort these issues out?

Contact DelRentals today for more information about landlord-tenant disputes and how we resolve them. We service all areas of the Greater Toronto Area.